fix(mail) : stop le spam GlitchTip de sync (reconnexion AUTHENTICATIONFAILED + double-log)

Un seul echec de dossier (empty response) generait 4 events GlitchTip :
- le bloc de detection de suppression rappelait listMessages quand le
  fetch initial avait echoue, forcant une reconnexion IMAP refusee par OVH
  (AUTHENTICATIONFAILED, throttling) ;
- chaque echec etait logge 2x en error (provider + service).

Fix :
- garde `if (null !== $remoteHeaders)` autour de la detection de
  suppression : si le fetch a echoue, on saute le diff (reprise au
  cycle suivant), plus de reconnexion parasite ;
- le log service des MailProviderException passe en warning (le provider
  reste la source unique au niveau error pour GlitchTip, couvre aussi les
  chemins HTTP).

Net : 1 event GlitchTip par echec de dossier.
Test de regression : testSyncFolderDoesNotRefetchMessagesWhenInitialFetchFails.

config/version.yaml

@@ -1,2 +1,2 @@
 parameters:
-    app.version: '0.4.53'
+    app.version: '0.4.54'

docs/mail-integration.md

@@ -23,10 +23,20 @@
 > 7. 139 connexions IMAP (une/dossier) → throttling OVH → réutilisation d'1 connexion (`closeConnection()` sur l'interface) + reconnexion ciblée après dossier en erreur.
 > - Contrat front/back réaligné dans `frontend/services/mail.ts` (route `/mail/folders/{path}/messages`, mapping `messages→items`, `fromAddress→fromEmail`, détail plat→imbriqué).
 >
+> ### Bugs corrigés 2026-06-29 (spam GlitchTip `syncFolder[...] listMessages failed: Folder ... not found`)
+> Deux causes racines, ~170 erreurs/cycle (toutes les 10 min) sur la prod :
+> 1. **Double-encodage UTF7-IMAP** : `listFolders()` stocke `$folder->path` = nom **brut UTF7-IMAP** (webklex `Folder::$path`). `ImapMailProvider` appelait ensuite `$client->getFolder($path)` qui ré-encode UTF8→UTF7-IMAP (`Client::getFolderByPath`, `$utf7=false`) → le `&` (shift UTF7) est ré-encodé → dossiers à accents/specials introuvables. **Fix** : `getFolder($path, null, utf7: true)` partout dans `ImapMailProvider` (les paths sont déjà UTF7-IMAP). Résout les ~7 dossiers à encodage spécial qui étaient « skippés ».
+> 2. **Dossiers fantômes jamais purgés** : `syncFolderStructure()` gardait en DB les dossiers disparus du serveur (Trash vidé, dossiers RH supprimés) → re-tentés à chaque cycle → `listMessages` → "not found" → log error en boucle. **Fix** : `syncFolderStructure()` retourne le set des chemins **présents sur le serveur** ; `doSyncAll()` skip silencieusement les dossiers DB absents de ce set (gardés en DB pour les liens messages/tâches, mais plus synchronisés). Si `listFolders` échoue (retour `null`), fallback = sync de tous les dossiers connus (comportement historique).
+>
+> ### Bugs corrigés 2026-06-30 (spam GlitchTip `AUTHENTICATIONFAILED` + double-log)
+> 4 events GlitchTip pour **un seul** échec de dossier (`INBOX/RH/LUCILE NEAU`, release 0.4.54). Root cause **différente** du fix du 29/06 (le « Folder not found » est bien éteint). Deux amplificateurs dans `MailSyncService::syncFolder` :
+> 1. **Re-fetch après échec** : quand le `listMessages` initial échoue (`empty response`), le bloc de détection de suppression **rappelait `listMessages`** (`$remoteHeaders === null`). Ce 2ᵉ appel forçait une **reconnexion IMAP** que OVH refusait (`AUTHENTICATIONFAILED`, throttling) → 2 events parasites. **Fix** : le bloc deletion est gardé par `if (null !== $remoteHeaders)` — si le fetch a échoué, on saute la détection de suppression (impossible de differ sans liste distante fiable ; reprise au cycle suivant). Les credentials sont valides — l'auth-fail venait de la reconnexion, pas du mot de passe.
+> 2. **Double-log error** : provider (`ImapMailProvider::listMessages`, error) **et** service (`syncFolder[...] listMessages failed`, error) logguaient la même `MailProviderException` → 2 issues GlitchTip. **Fix** : le log service `MailProviderException` passe en `warning` (le provider reste la source unique au niveau `error` pour GlitchTip, ce qui couvre aussi les chemins HTTP où les controllers catchent sans logger). Net : 1 event GlitchTip par échec de dossier.
+> Test de régression : `MailSyncServiceTest::testSyncFolderDoesNotRefetchMessagesWhenInitialFetchFails` (assert `listMessages` appelé **une** seule fois).
+>
 > ### Points en suspens / à savoir
 > - **Mise à jour auto** = cron OS lançant `make mail-sync` toutes les 10 min (cf `docs/mail-cron-setup.md`). **Pas configuré en dev** — lancer à la main.
 > - **Bouton "Actualiser"** : dispatch async Messenger (`MailSyncRequested → async`). Sans worker `messenger:consume async` qui tourne, les demandes s'empilent sans s'exécuter. En prod : supervisor. En dev : lancer un worker.
-> - **~7 dossiers/139** à encodage spécial (ex: `INBOX/RH/.../SÉBASTIEN` en UTF7-modifié) ou réponses vides sont skippés proprement et réessayés au cycle suivant. Edge case webklex non bloquant.
 > - **Dépendance** : `webklex/php-imap ^6.2` tire des paquets Laravel (`illuminate/*` via `carbon ^3`) dans ce projet Symfony — fonctionnel mais à valider en review.
 > - 6 PHPUnit Notices (mocks sans expectations) non bloquantes.
 >

src/Module/Mail/Application/Service/MailSyncService.php

@@ -64,14 +64,22 @@ final class MailSyncService
         }
     }
 
-    public function syncFolderStructure(): void
+    /**
+     * Synchronise the local folder list with the server.
+     *
+     * @return null|array<string, true> the set of folder paths currently present
+     *                                  on the server, or null when the remote list
+     *                                  could not be fetched (the caller then falls
+     *                                  back to syncing every known folder)
+     */
+    public function syncFolderStructure(): ?array
     {
         try {
             $remoteFolders = $this->provider->listFolders();
         } catch (MailProviderException $e) {
             $this->logger->error('syncFolderStructure: listFolders failed: '.$e->getMessage());
 
-            return;
+            return null;
         }
 
         $remotePathSet = [];
@@ -95,16 +103,7 @@ final class MailSyncService
 
         $this->entityManager->flush();
 
-        $allDbFolders = $this->folderRepository->findAllOrderedByPath();
+        return $remotePathSet;
-
-        foreach ($allDbFolders as $dbFolder) {
-            if (!isset($remotePathSet[$dbFolder->getPath()])) {
-                $this->logger->warning(sprintf(
-                    'syncFolderStructure: folder "%s" no longer exists on server — keeping in DB for safety',
-                    $dbFolder->getPath()
-                ));
-            }
-        }
     }
 
     public function syncFolder(MailFolder $folder): MailSyncReport
@@ -152,7 +151,10 @@ final class MailSyncService
 
             $this->entityManager->flush();
         } catch (MailProviderException $e) {
-            $this->logger->error(sprintf('syncFolder[%s] listMessages failed: %s', $folder->getPath(), $e->getMessage()));
+            // The provider already logged this at error level (single GlitchTip
+            // issue covering both HTTP and sync paths). Log at warning here to keep
+            // the folder context in the file logs without raising a duplicate issue.
+            $this->logger->warning(sprintf('syncFolder[%s] listMessages failed: %s', $folder->getPath(), $e->getMessage()));
             $errors[] = $e->getMessage();
         } catch (Throwable $e) {
             $this->logger->error(sprintf('syncFolder[%s] unexpected error: %s', $folder->getPath(), $e->getMessage()));
@@ -199,48 +201,52 @@ final class MailSyncService
             $this->logger->warning(sprintf('syncFolder[%s] flag resync failed: %s', $folder->getPath(), $e->getMessage()));
         }
 
-        try {
+        // Deletion detection needs a reliable remote message list. If the fetch
-            $dbUids = $this->messageRepository->findAllUidsByFolder($folder);
+        // above failed ($remoteHeaders === null), skip it: re-fetching here would
+        // only force an IMAP reconnect that trips OVH throttling
+        // (AUTHENTICATIONFAILED) and turns one folder failure into a cascade of
+        // GlitchTip errors. Deletions resume on the next cycle once the fetch
+        // succeeds.
+        if (null !== $remoteHeaders) {
+            try {
+                $dbUids = $this->messageRepository->findAllUidsByFolder($folder);
 
-            if ([] !== $dbUids) {
+                if ([] !== $dbUids) {
-                if (null === $remoteHeaders) {
+                    $remoteUidSet = [];
-                    $remoteHeaders = $this->provider->listMessages($folder->getPath(), limit: 5000, offset: 0);
+                    foreach ($remoteHeaders as $h) {
-                }
+                        $remoteUidSet[$h->uid] = true;
-
-                $remoteUidSet = [];
-                foreach ($remoteHeaders as $h) {
-                    $remoteUidSet[$h->uid] = true;
-                }
-
-                $toDelete      = array_filter($dbUids, static fn (int $uid) => !isset($remoteUidSet[$uid]));
-                $toDeleteCount = count($toDelete);
-                $dbTotal       = count($dbUids);
-
-                if ($toDeleteCount > (int) ($dbTotal * 0.5)) {
-                    $warningMsg = sprintf(
-                        'syncFolder[%s] suppression guard triggered: %d/%d would be deleted (>50%%) — aborting deletions',
-                        $folder->getPath(),
-                        $toDeleteCount,
-                        $dbTotal
-                    );
-                    $this->logger->warning($warningMsg);
-                    $errors[] = $warningMsg;
-                } else {
-                    foreach ($toDelete as $uid) {
-                        $dbMessage = $this->messageRepository->findByFolderAndUid($folder, $uid);
-
-                        if (null !== $dbMessage) {
-                            $this->entityManager->remove($dbMessage);
-                            ++$deletedCount;
-                        }
                     }
 
-                    $this->entityManager->flush();
+                    $toDelete      = array_filter($dbUids, static fn (int $uid) => !isset($remoteUidSet[$uid]));
+                    $toDeleteCount = count($toDelete);
+                    $dbTotal       = count($dbUids);
+
+                    if ($toDeleteCount > (int) ($dbTotal * 0.5)) {
+                        $warningMsg = sprintf(
+                            'syncFolder[%s] suppression guard triggered: %d/%d would be deleted (>50%%) — aborting deletions',
+                            $folder->getPath(),
+                            $toDeleteCount,
+                            $dbTotal
+                        );
+                        $this->logger->warning($warningMsg);
+                        $errors[] = $warningMsg;
+                    } else {
+                        foreach ($toDelete as $uid) {
+                            $dbMessage = $this->messageRepository->findByFolderAndUid($folder, $uid);
+
+                            if (null !== $dbMessage) {
+                                $this->entityManager->remove($dbMessage);
+                                ++$deletedCount;
+                            }
+                        }
+
+                        $this->entityManager->flush();
+                    }
                 }
+            } catch (MailProviderException $e) {
+                $this->logger->error(sprintf('syncFolder[%s] deletion detection failed: %s', $folder->getPath(), $e->getMessage()));
+                $errors[] = $e->getMessage();
             }
-        } catch (MailProviderException $e) {
-            $this->logger->error(sprintf('syncFolder[%s] deletion detection failed: %s', $folder->getPath(), $e->getMessage()));
-            $errors[] = $e->getMessage();
         }
 
         $finishedAt = new DateTimeImmutable();
@@ -259,7 +265,7 @@ final class MailSyncService
 
     private function doSyncAll(DateTimeImmutable $startedAt): MailSyncReport
     {
-        $this->syncFolderStructure();
+        $remotePathSet = $this->syncFolderStructure();
 
         $totalCreated = 0;
         $totalUpdated = 0;
@@ -270,6 +276,13 @@ final class MailSyncService
         $folders = $this->folderRepository->findAllOrderedByPath();
 
         foreach ($folders as $folder) {
+            // Skip folders that no longer exist on the server. They are kept in
+            // the DB (linked messages and tasks still reference them) but retrying
+            // listMessages every cycle only floods the logs with "Folder not found".
+            if (null !== $remotePathSet && !isset($remotePathSet[$folder->getPath()])) {
+                continue;
+            }
+
             try {
                 $report = $this->syncFolder($folder);
                 $totalCreated += $report->createdCount;

src/Module/Mail/Infrastructure/Imap/ImapMailProvider.php

@@ -103,7 +103,11 @@ final class ImapMailProvider implements MailProviderInterface
         $client = $this->getClient();
 
         try {
-            $folder = $client->getFolder($folderPath);
+            // Folder paths are stored exactly as the server returns them (raw
+            // UTF7-IMAP). Pass utf7: true so webklex matches them as-is instead of
+            // re-encoding UTF8 -> UTF7-IMAP, which double-encodes the "&" shift
+            // character and makes folders with accents/specials unresolvable.
+            $folder = $client->getFolder($folderPath, null, true);
             if (null === $folder) {
                 throw MailProviderException::operationFailed('listMessages', sprintf('Folder %s not found', $folderPath));
             }
@@ -138,7 +142,7 @@ final class ImapMailProvider implements MailProviderInterface
         $client = $this->getClient();
 
         try {
-            $folder = $client->getFolder($folderPath);
+            $folder = $client->getFolder($folderPath, null, true);
             if (null === $folder) {
                 throw MailProviderException::operationFailed('fetchMessage', sprintf('Folder %s not found', $folderPath));
             }
@@ -183,7 +187,7 @@ final class ImapMailProvider implements MailProviderInterface
         $client = $this->getClient();
 
         try {
-            $folder = $client->getFolder($folderPath);
+            $folder = $client->getFolder($folderPath, null, true);
             if (null === $folder) {
                 throw MailProviderException::operationFailed('markRead', sprintf('Folder %s not found', $folderPath));
             }
@@ -213,7 +217,7 @@ final class ImapMailProvider implements MailProviderInterface
         $client = $this->getClient();
 
         try {
-            $folder = $client->getFolder($folderPath);
+            $folder = $client->getFolder($folderPath, null, true);
             if (null === $folder) {
                 throw MailProviderException::operationFailed('markFlagged', sprintf('Folder %s not found', $folderPath));
             }
@@ -243,7 +247,7 @@ final class ImapMailProvider implements MailProviderInterface
         $client = $this->getClient();
 
         try {
-            $folder = $client->getFolder($folderPath);
+            $folder = $client->getFolder($folderPath, null, true);
             if (null === $folder) {
                 throw MailProviderException::operationFailed('moveMessage', sprintf('Folder %s not found', $folderPath));
             }
@@ -269,7 +273,7 @@ final class ImapMailProvider implements MailProviderInterface
         $client = $this->getClient();
 
         try {
-            $folder = $client->getFolder($folderPath);
+            $folder = $client->getFolder($folderPath, null, true);
             if (null === $folder) {
                 throw MailProviderException::operationFailed('fetchAttachment', sprintf('Folder %s not found', $folderPath));
             }

tests/Unit/Service/MailSyncServiceTest.php

@@ -8,6 +8,7 @@ use App\Module\Mail\Application\Dto\MailFolderDto;
 use App\Module\Mail\Application\Service\MailSyncService;
 use App\Module\Mail\Domain\Entity\MailConfiguration;
 use App\Module\Mail\Domain\Entity\MailFolder;
+use App\Module\Mail\Domain\Exception\MailProviderException;
 use App\Module\Mail\Domain\Provider\MailProviderInterface;
 use App\Module\Mail\Domain\Repository\MailConfigurationRepositoryInterface;
 use App\Module\Mail\Domain\Repository\MailFolderRepositoryInterface;
@@ -132,6 +133,69 @@ class MailSyncServiceTest extends TestCase
         $service->syncFolderStructure();
     }
 
+    public function testSyncAllSkipsFoldersNoLongerPresentOnServer(): void
+    {
+        $config = new MailConfiguration();
+        $config->setEnabled(true);
+
+        $configRepo = $this->createMock(MailConfigurationRepositoryInterface::class);
+        $configRepo->method('findSingleton')->willReturn($config);
+
+        // The server only exposes INBOX; "Trash/STALE" was deleted remotely but
+        // still lingers in the DB.
+        $inboxDto = new MailFolderDto(
+            path: 'INBOX',
+            displayName: 'Inbox',
+            parentPath: null,
+            unreadCount: 0,
+            totalCount: 0,
+        );
+
+        $inboxFolder = new MailFolder();
+        $inboxFolder->setPath('INBOX');
+
+        $staleFolder = new MailFolder();
+        $staleFolder->setPath('Trash/STALE');
+
+        $provider = $this->createMock(MailProviderInterface::class);
+        $provider->method('listFolders')->willReturn([$inboxDto]);
+        // listMessages must only ever be called for INBOX, never the stale folder.
+        $provider->expects(self::once())
+            ->method('listMessages')
+            ->with('INBOX', 5000, 0)
+            ->willReturn([])
+        ;
+
+        $folderRepo = $this->createMock(MailFolderRepositoryInterface::class);
+        $folderRepo->method('findByPath')->willReturn($inboxFolder);
+        $folderRepo->method('findAllOrderedByPath')->willReturn([$inboxFolder, $staleFolder]);
+
+        $messageRepo = $this->createMock(MailMessageRepositoryInterface::class);
+        $messageRepo->method('findMaxUidInFolder')->willReturn(0);
+        $messageRepo->method('findAllUidsByFolder')->willReturn([]);
+        $messageRepo->method('findLastNByFolder')->willReturn([]);
+
+        $em = $this->createMock(EntityManagerInterface::class);
+        $em->method('isOpen')->willReturn(true);
+        $lockFactory = $this->makeLockFactory();
+
+        $service = new MailSyncService(
+            provider: $provider,
+            configRepository: $configRepo,
+            folderRepository: $folderRepo,
+            messageRepository: $messageRepo,
+            entityManager: $em,
+            lockFactory: $lockFactory,
+            logger: new NullLogger(),
+            managerRegistry: $this->createMock(ManagerRegistry::class),
+        );
+
+        $report = $service->syncAll();
+
+        self::assertSame(1, $report->foldersScanned);
+        self::assertSame([], $report->errors);
+    }
+
     public function testSyncFolderAbortsSuppressionWhenOver50Percent(): void
     {
         $config = new MailConfiguration();
@@ -174,6 +238,58 @@ class MailSyncServiceTest extends TestCase
         self::assertNotEmpty($report->errors);
     }
 
+    public function testSyncFolderDoesNotRefetchMessagesWhenInitialFetchFails(): void
+    {
+        // Regression: when the message fetch fails, the deletion-detection block
+        // used to re-call listMessages, which forced an IMAP reconnect and tripped
+        // OVH throttling (AUTHENTICATIONFAILED) — turning one folder failure into
+        // several GlitchTip events. listMessages must be called exactly once.
+        $config = new MailConfiguration();
+        $config->setEnabled(true);
+
+        $configRepo = $this->createMock(MailConfigurationRepositoryInterface::class);
+        $configRepo->method('findSingleton')->willReturn($config);
+
+        $folder = new MailFolder();
+        $folder->setPath('INBOX/RH/LUCILE NEAU');
+
+        $messageRepo = $this->createMock(MailMessageRepositoryInterface::class);
+        $messageRepo->method('findMaxUidInFolder')->willReturn(0);
+        $messageRepo->method('findLastNByFolder')->willReturn([]);
+        // The DB still holds messages: without the guard the deletion block would
+        // re-fetch the remote list to diff against these UIDs.
+        $messageRepo->method('findAllUidsByFolder')->willReturn([1, 2, 3]);
+
+        $provider = $this->createMock(MailProviderInterface::class);
+        $provider->expects(self::once())
+            ->method('listMessages')
+            ->willThrowException(
+                MailProviderException::operationFailed('listMessages', 'empty response')
+            )
+        ;
+
+        $folderRepo = $this->createMock(MailFolderRepositoryInterface::class);
+        $em         = $this->createMock(EntityManagerInterface::class);
+        $em->expects(self::never())->method('remove');
+
+        $service = new MailSyncService(
+            provider: $provider,
+            configRepository: $configRepo,
+            folderRepository: $folderRepo,
+            messageRepository: $messageRepo,
+            entityManager: $em,
+            lockFactory: $this->makeLockFactory(),
+            logger: new NullLogger(),
+            managerRegistry: $this->createMock(ManagerRegistry::class),
+        );
+
+        $report = $service->syncFolder($folder);
+
+        // Exactly one error recorded (the fetch failure), not a cascade.
+        self::assertCount(1, $report->errors);
+        self::assertSame(0, $report->deletedCount);
+    }
+
     private function makeLockFactory(bool $acquired = true): LockFactory
     {
         $lock = $this->createMock(SharedLockInterface::class);